Q: I can't send but I can receive email?
A: You must have "My outgoing server requires authentication" checked. see email support
Q: Can I get my email via the web?
A: Yes type in mail.yourdomain.com, replace "yourdomain" with your domain name.
Q: I am at a hotel and cannot send out mail, why?
A: Many hotels and ISP's require you to use them for outbound mail, please contact your internet provider and ask for the SMTP/outgoing server address. Use webmail if all else fails, it will always work since it is a website and not SMTP. visit mail.yourdomain.com
If Red Olive has assigned you a username and pass to track your project login here.